A Supply Chain Resilience Capability Framework and Process for Mitigating the COVID-19 Pandemic Disruption | Vanany, Iwan
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A Supply Chain Resilience Capability Framework and Process for Mitigating the COVID-19 Pandemic Disruption

in IEEE Transactions on Engineering Management, 71

Vanany, Iwan ; Ali, Mohd Helmi ; Tan, Kim Hua ; Kumar, Ajay ; Siswanto, Nurhadi

Voir la revue «IEEE Transactions on Engineering Management»

This article aims to explore the supply chain (SC) resilience capabilities of firms, focusing on their ability to respond to the COVID-19 pandemic disruption. Based on two cases each in the pharmaceutical and mineral water industries, this article identifies various strategies managers mobilized to tackle SC disruptions during the COVID-19 pandemic. This article contributes to theory through a proposed double-helix framework showing the dimension of disruptions and the capabilities concept to ... mitigate COVID-19. In addition, an in-depth investigation of the perceived importance versus actual SC resilience capabilities deployed is discussed and validated with practitioners. The findings of this article also address a critical gap in the SC operations management literature and provide a practical approach for managers to better manage future pandemic disruptions.

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