Service companies : the importance of the staff learning process in the diversification process | Vogler, Éric (1968-....)
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Chapitre

Service companies : the importance of the staff learning process in the diversification process

in Advances in Services Marketing

Vogler, Éric (1968-....)

Muhlbacher, Hans. Directeur de publication ; Flipo, Jean-Paul. Directeur de publication

Gabler 1997 - 133-153 P.


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